Payment methods and Subscriptions
The following payment methods are available.
Prepayment by SEPA transfer
Please transfer the total amount of your order to our account:
Recipient: LENTEC GmbH
Please note:This payment method is not avaiable for products that are provided by us periodically recurring (subscriptions with several individual payments).
Prepayment by Sofortueberweisung
After sending the order (click on the Button “Place order”) you will see an input mask of our payment service provider “Novalnet”. You can pay with the system from Sofortueberberseisung by Onlinebanking. Your advantage: We receive an immediate confirmation of the payment and can process your order without delay. There is no additional charge for this type of payment.
Please note:This payment method is not avaiable for products that are provided by us periodically recurring (subscriptions with several individual payments) and is not available in all countries.
Bank withdrawal by SEPA direct debit
We charge the invoice amount via the payment service provider “Novalnet” from the bank account specified in the order process (IBAN required) after the order has been placed. For subscriptions, this is done monthly on a monthly basis during the subscription period. There is no additional charge for this type of payment.
We charge the invoice amount of your order via the payment service provider “Novalnet” on the credit card (Mastercard or Visa) specified by you after placing the order. For subscriptions, this is done monthly on a monthly basis during the subscription period. There is no additional charge for this type of payment.
We offer products that are periodically recurring (subscription). The subscription amount will be debited from the bank account specified by you or charged on the credit card you have indicated before each delivery. Information on the duration, frequency and amount of payments and deliveries are given for each product.
Important note: Please make sure that your bank account or your credit card always has the necessary financial cover or if necessary the credit card has the corresponding balance. This avoids charges for reimbursement and cancellation fees that we would charge you in such a case.
After expiration of an subscription, this is not automatically renewed and does not need to be terminated separately. If you want to be delivered after the end of a subscription period, you only need to place a new order / subscription.
You will be refunded by us immediately. We use the same payment method that you used in the original transaction unless we agree otherwise with you.
Please do not instruct your bank to return a debit note to your account. We expressly point out that money institutions charge high fees for customer-imposed reimbursements, which we would charge you in such a case.